Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
We are currently seeking a Credit Processes Manager that will serve as a liaison between the commercial business unit and the technical personnel to manage upgrades and enhancements to commercial credit process systems. This position is responsible for maintaining, enhancing and remediating all our commercial credit processes. Additionally, this position would facilitate process changes brought about by regulatory changes and risk assessments by audit and compliance. This position also has the responsibility to build business cases and make recommendations to the Executive Leader Group concerning new technologies that enhance commercial credit processes or improve the efficiency of commercial credit personnel.
Key Accountabilities
- Serve as liaison between the commercial business unit and the technical personnel to manage upgrades and enhancements to commercial credit process systems.
- Design, develop and implement changes to the commercial credit process based on regulatory changes, risk assessments and other process improvement initiatives.
- Serve as a subject matter expert to commercial banking end-users needs and the technical specifications and design of each of the commercial credit process systems.
- Serve as the commercial credit processes representative to the information technology group. This includes understanding and measuring the end-users needs, identifying the current processes and technologies in use, evaluating the technology options, designing the business case in support of the process or technology change and communicating the recommendation to executive management.
- Serve as the commercial business unit project manager with diverse commercial product knowledge to implement system or process enhancements.
- Serve as lending conversion team leader during partnership projects.
- Interact regularly either with in-person meetings or conference calls with audiences to communicate technical process changes.
- Assist in other commercial business unit projects as determined by the Chief Credit Executive or the Chief Credit Administration Officer.
Key Competencies
- Promotes Change – Seeks to understand and embrace change. Actively seeks, information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance.
- Strategy in Action – Build your strategic mindset capability. Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risk and develop contingency plans to manage risks. Identified opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals.
- Personifies ONB Culture – Demonstrates pride in ONB. Consistently demonstrates Old National's culture and values in daily interactions. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.
Qualifications and Education Requirements
- Bachelor’s Degree in business related field
- 10 + years of banking experience (commercial lending & project management roles)
- Organizational skills that demonstrate ability to work effectively on multiple projects and ensure deadline compliance
- Demonstrated ability to identify process weaknesses and design process improvements
- Proficient technical knowledge regarding bank processing systems (FiServ Loan Subsystem, Harland LaserPro, Moody’s, ExactBid RIMS, etc.
- Strong communication skills both written and verbal
- Microsoft Office (WORD/EXCEL) skills – intermediate level required
- Ability to travel with some overnight stays
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
