Treasury Management -Commercial Card Acct Mgr

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

The Treasury Management Account Manager (Commercial Card Account Manager) will serve as the subject matter expert for the bank’s commercial credit cards, aiding with new sales and primarily responsible for portfolio optimization processes. This position will work with the Card product management team to review program performance, partnering with Treasury Management sales representatives to provide clients with strategic roadmaps to increase card usage. As an extension of sales, this position will be responsible for identifying requirements to enhance the card product and will be responsible for revenue growth for the solution.

Key Accountabilities:

Key Accountability 1: Sales Process Assistance

• Assists sales team with technical needs during sales consultation process, attending calls or WebEx meetings as requested.
• Maintains extensive knowledge of capabilities for commercial credit card offerings and ancillary features.
• Serves as SME on complex implementations for assigned services.

Key Accountability 2: Portfolio Optimization

• Analyzes current card portfolio to identify opportunities to increase card utilization.
• Partners with Treasury Management sales to propose strategies to increase card program utilization.
• Utilizes vendor matching tools to find opportunities to expand card use.

Key Accountability 3: Profitability & Growth

• Responsible for growth of spend volume and profitability for existing portfolio.
• Monitors existing rebate and reward programs, making recommendation to adjust when profitability criteria are not met.

Key Competencies for Position:

Delights Clients – Continuously seeks and applies knowledge leading to a best-in-class client experience. 

• Passionately serves internal/external clients with excellence.
• Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
• Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
• Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.

Makes Decisions & Solves Problems – Seeks deeper understanding and takes action. 

• Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.
• Collaborates and seeks to understands the root causes of problems.
• Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
• Takes action that is consistent with available facts, constraints and probable consequences.

Compelling Communication – Openly and effectively communicates with others. 

• Effectively and transparently shares information and ideas with others. 

• Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. 
• Unites others towards common goal. 
• Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.

Personifies ONB Culture – Demonstrates pride in ONB. 

• Consistently demonstrates Old National's culture and values in daily interactions.
• Models our values – how we show up in the workplace.
• Places the organization's goals before individual or team goals.
• Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.

Qualifications and Education Requirements – Commercial Card Account Manager

• Bachelor of Science preferred with preference given to technology, business and finance concentrations
• Strong organizational and analytical skills required
• Excellent sales and communication skills
• 5+ Years of Experience in Treasury Management and/or Corporate Credit Card Issuing strongly preferred

Qualifications and Education Requirements – Commercial Card Account Manager Senior

• Product Consultant requirements plus:
• 10+ Years of Experience in Treasury Management and/or Corporate Credit Card Issuing required
• Demonstrated record of meeting sales targets and growing commercial card portfolios
• Subject matter expert in card payments with a clear understanding of payables’ impact on working capital

Account Manager roles may vary – this position may be filled at a different level depending on the candidate’s qualifications and relevant experience.  Factors may include but are not limited to:  previous experience, depth and breadth of previous or current institution size – the same role for many years or a variety of roles in the same space over a number of years, skills, knowledge, previous performance and success factors, proven ability to achieve sales targets year over year,  education/certification, length of time in TM industry or a similar growth to existing portfolios.

Key Measures of Success/Key Deliverables:

• Favorable new sales production metrics
• Favorable portfolio growth metrics
• Feedback from sales team partners

 Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. 

We are Old National Bank. Join our team!