Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
We are currently seeking a Mortgage Underwriting Supervisor to join our team. The Underwriting Supervisor will work closely with Underwriting leadership to help manage priorities of the team. They will also evaluate borrower financial and credit information in tandem with property valuations to inform lending decisions, using established underwriting guidelines. Our underwriters will work closely with all members of the production team throughout the process to bring loans to closing.
In addition to daily underwriting oversight duties, the Mortgage Supervisor also works on any special projects relating to the underwriting process, job aids, procedures, new product launches, and various tasks as needed.
Key Accountabilities:
Assess Loan Requests and Maintain the Bank’s Risk Appetite
- The Mortgage Underwriting Supervisor is expected to apply critical thinking, judgmental analysis, and independent decision making in conjunction with automated underwriting systems, secondary market and/or product-specific guidelines and standards.
- Review mortgage loans to be sure both accuracy and quality are maintained to stay in line with rules and regulations governed by mortgage industry standards.
Work Closely with Mortgage Sales and Operations Staff to Support Client Experience
- This is a team-oriented environment, and the Mortgage Underwriting Supervisor must work closely with ONB Mortgage Loan Officers, Processors, and Closers to process residential mortgage applications as efficiently as possible, while ensuring an acceptable level of credit risk is maintained in the Bank's held mortgage portfolio.
- Time management and the ability to prioritize assistance on individual files within the workflow are critical
- Working closely with other ONB Mortgage staff to maintain service level agreements for timely decision making to meet regulatory guidelines as well as client expectations.
Provide Guidance, Support and Share Knowledge with Other Mortgage Staff
- Lead through an ever changing mortgage environment
- Utilize your past experience to help drive efficiency with our current process and help develop team members.
- Assist by answering questions presented by the ONB Mortgage staff relating to general policy guidelines and loan scenarios.
Makes Decisions & Solves Problems – Seeks deeper understanding and acts.
- Takes ownership of a problem while collaborating with others on a resolution with an appropriate level of urgency.
- Collaborates and seeks to understand the root causes of problems.
- Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
- Takes action that is consistent with available facts, constraints and probable consequences.
Delights Clients – Continuously seeks and applies knowledge leading to a best-in-class client experience.
- Passionately serves internal/external clients with excellence.
- Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
- Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
- Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Qualifications and Education Requirements:
- HS/GED and 10 or more years experience; Associates degree and a minimum of 8 years experience; or Bachelors degree with a minimum 5 years experience; Serves as a mentor and coach to other Mortgage Underwriters. Train team members and assist with daily questions. Assist Mortgage Underwriting Manager in managing pipelines and adherence to SLA’s.
- Effective supervisory and management skills in the Mortgage Lending space.
- Proven track record of leading highly productive teams, building team culture, and leading through change.
- Tenured mortgage lending experience with thorough knowledge of mortgage products.
- Expert level of knowledge of all underwriting functions - Strong organizational, managerial, and problem-solving skills - well-developed customer relations skills - Exceptional interpersonal, verbal and written communication skills.
- Advanced knowledge of credit policies, credit analysis, procedures, and philosophy.
- Strong analytical skills in relation to evaluating risk to company goals and objectives.
- Demonstrated analytical and risk analysis skills.
- Demonstrated management and leadership skills.
- FHA/VA/USDA and CRA lending experience a plus
- Working knowledge of state bond programs and down payment assistance programs a plus
- Experience with Encompass LOS platform preferred.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
