Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. A unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
We are currently seeking a Team Member Relations Leader that will serve as a partner and coach to managers and the Human Resources talent team. This role serves as a go-to-person for escalated issues, concerns, and complaints, and works to manage, improve, and protect team member and people leader relationships. The incumbent provides high-level HR guidance and serves as a strategic advisor on team member relations, compliance, and ADA/FMLA. This position also requires monitoring and interpretation of state laws to ensure Old National stays within compliance. This role may have other responsibilities and projects assigned.
Key Accountabilities
Team Member Relations Leadership
- Provide leadership around the organization’s team member relations strategy
- Serve as the escalation point for team member relations matters
- Be a trusted partner in providing consultation and guidance on team member relation issues for Talent Partners/Talent Managers.
- Lead regular scheduled connection points with Talent Partners/Talent Managers
- Conduct investigations as required
- Consult/Lead team member relations matters when needed
- Review involuntary separation recommendations
- May be involved with developing and implementing policies and procedures
- Analyze data to identify trends and develop and recommend strategies for improvement
Lead Compliance Efforts
- Manage and monitor HR Compliance Dashboard
- Manage the problem resolution process including ensuring compliance with the complaint process, procedures, case management, and reporting
- Monitor State laws and regulations within ONB footprint to ensure company practices remain current and compliant
- Review handbook policies and HR procedures providing recommendations for updates and changes
- Review compliance training regularly providing recommendations for updates and changes
- Develop, implement, and monitor AAP programs and procedures through collaboration with AAP vendor, HR, Legal, and other stakeholders as needed while ensuring compliance with federal, state, and local EEO and anti-discrimination laws and regulations
- Work closely with outside counsel to ensure ONB’s VISA process is compliant with federal requirements and review VISA documentation to ensure it is current and up to date; engage other areas of HR team as needed
Key Competencies for Position
- Strategic Thinking & Execution: Focuses on larger, long-term issues and creates plans and strategies. Translates broad strategies into clear objectives and practical application of plans. Anticipates risks and devises contingency plans to manage them. At the highest levels, develops and helps drive a long-term vision that describes how to organization needs to operate now and in the future in a way that translates into clear objectives and practical application of plans. Develops distinctive strategies to achieve and sustain a competitive advantage while focusing the organization on efforts that add significant value. Committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance.
- Collaboration/Influence: Works interdependently and collaboratively with others to achieve mutual goals. Actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives. Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies one's own behavior to accommodate tasks, situations and individuals involved.
Navigates Change: Seeks to understand, embrace, model, plan and take steps to help team members and the organization align and navigate through change. At the highest levels, leads change efforts and effectively creates a vision, engaging team members to implement the change to gain their support and commitment, helps team members understand why the change is occurring, continuously sharing information and assessing the adoption of the change while helping others overcome resistance to change.
Qualifications and Education Requirements
- Bachelor’s Degree in relevant area or equivalent work experience; HRCI/SHRM HR Certification desirable
- 10+ years of experience in Human Resources in the areas such as talent development, team member relations, organizational development with demonstrated success partnering with team members and leadership across an organization
- In-depth knowledge of labor laws, federal and state including but not limited to; Wage and Hour, Worker’s Compensation, FMLA/ADA, FLSA, etc.
- Strong analytical and problem-solving abilities
- Experience in banking/financial services preferred
- Ability and willingness to work in footprint and in office to contribute to effective communication and collaboration
Key Measures of Success/Key Deliverables:
- Contribute to the Talent team’s success through achievement of shared and individual objectives and deliverables.
- Successfully support the Talent Strategy Team on broad spectrum of team member relations issues and projects
- Partner with Talent Strategy team to ensure treatment of team members is respectful and consistent with our Mission, Vision, Values, and Leadership Principles
- Contribute to the Talent Strategy team by achieving goals and delivering results
- Participate in projects/activities to encourage professional growth and development
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
