Credit Policy Specialist, Sr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Job Summary  

Senior credit policy and governance role responsible for coordinating with business line on development, management and communication of policies, guidelines, and processes, along with the tools supporting underwriting and delivery of credit.  Responsibilities will be scoped  based on the Credit Policy and Regulatory Oversight Teams objectives of aligning, governing, interpreting and training on policy, guidelines and regulatory requirements in accordance with overall bank strategies and risk appetite.  

Oversight responsibilities will include a broad focus on Credit Manual governance and oversight activities.   

Specific oversight responsibilities may also be focused as the lead credit policy specialist for development and maintenance of specific areas of lending focus.  Specifically, work with commercial lines of business credit officers and production staff to identify develop and implement credit policies guidelines and procedures; assist with oversight and coordination of development and delivery of credit training.    Responsible for monitoring adherence to established policies and guidelines, compliance with regulations, and consulting regarding credit issues. 

We are an in-office culture and provide locations throughout our footprint inMinneapolis / St Paul, Chicago area, Milwaukee, Grand Rapids, Ann Arbor MI, Indianapolis, Evansville IN, Louisville KY, and Nashville TN.

Salary Range

The salary range for this position is $81,700.00/Yr. - $165,100.00/Yr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Key Accountabilities 

• Draft policies, guidelines, and procedures for discussion, in coordination within the business line collaborating with both Credit and Sales.   Recommend policy, guideline, and procedure changes to the Credit Policy Director and the Credit Policy Committee.  Manage process for obtaining approval.  Ensure Credit Manual remains updated to meet the needs of various business segments and regulatory environment. 
• Collaborate and coordinate with business line to ensure effective interaction with all enterprise departments impacting credit. 
• Provides advisory input on complex credit structures and policy interpretation. 
• Identify, prioritize, and coordinate needs for credit products, services, and support. Act as a SME business owner on projects as needed.  Assist in exception framework enablement and ongoing monitoring of exceptions to policy and guidelines.     
• Leverage portfolio trends, exception data, and risk metrics to inform policy design, thresholds, and guardrails, in coordination with leadership. Communicate changes to policies, guidelines, and procedures in the field. 
• Provide training, as needed.  
• Oversee implementation of changes.  Consult with key stakeholders on interpretation and implementation of policies, guidelines, and procedures. 
  Assist in the organize and inventory of credit manual sections to advance governance, documentation standards and ease of use and clarity.   
• Assist with the coordination of responses and remediation related to policy-related exam findings, MRA/MRIA actions, and internal audit issues.
• Document the credit manual change process including clearly defining change management cadence and timelines and communicate process changes with all key constituents.   
• Tracks approval and effective dates and ensures timely policy reviews are completed . 
• Consult with and provide analytical support to bankers, analysts, Credit Policy Director and Chief Credit Officer on credit issues and questions.   
   

Key Competencies for Position  

• Strong leadership skills in processes, projects and people.   
• Ability to effectively communicate both orally and in writing with internal and external customers 
• Ability to present a professional image and demeanor to internal and external customers 
• Ability to effectively present information and response to questions from groups  
• Multi-task and maintain an optimistic outlook in a fast-paced work environment 
• Accept and implement changes with processes, people, and circumstances exhibiting a positive approach to each situation 
• Provide exceptional service to all customers and personalize interactions  

Qualifications and Education Requirements 

• Bachelor’s degree or equivalent work experience and 8 years relatable credit experience. 
• Preferred experience with Commercial and Specialty Lending Policies (Asset Based Lending, Capital Markets, Syndications, Franchise, Sponsor Finance, Healthcare, Financial Institutions, CRE, C&I and AG) 
• Worked with policy frameworks at $50B + institutions 

Ability to interact constructively and effectively with all constituencies and work collaboratively toward a common goal.  
Communicate effectively with clients and groups of employees in order to build and maintain positive relationships and engage in active listening. 

• Ability to apply independent decision making and common sense understanding to carry out concrete procedures and instructions furnished in written and oral form. 
• Ability to effectively communicate both orally and in writing with internal and external customers 
• Ability to present a professional image and demeanor to internal and external customers 
• Interact constructively and effectively with all constituencies and work collaboratively toward a common goal 
• Communicate effectively with clients and groups of employees in order to build and maintain positive relationships 
• Ability to effectively present information and response to questions from groups of employees, managers, and/or customers 
• Multi-task and maintain an optimistic outlook in a fast-paced work environment 
• Accept and implement changes with processes, people, and circumstances exhibiting a positive approach to each situation 
• Provide exceptional service to all customers and personalize interactions 
• Interpret and carry out objectives furnished in written or oral form and a demonstrated commitment to act within industry standards 
• Read and interpret safety rules, operating and maintenance instructions, and procedure guidelines and manuals 
• Operate standard office equipment 

Key Measures of Success/Key Deliverables: 

• Use analytics to build out credit policies and guidelines for our lending business that support business objectives.  
• Develop, implement and train new credit policies and guidelines.  
• Manage and enhance the documentation and change management processes for all Credit Manual changes as assigned by Credit Policy Director.   
• Solicit feedback from key stakeholders on improvements to the Credit Manual.  
• Policy and Guideline Reviews are completed timely. 
• Examiner feedback with no policy related criticisms. 
• Reduction in policy exceptions driven by clarity. 
• Stakeholder satisfaction with the useability of the Credit Manual.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!