Business Risk Officer, Sr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

We are seeking an experienced first-line risk leader to join our Consumer, Commercial and Shared Services (CCSS) Business Risk Team as a Payment Operations/Treasury Management Business Risk Officer (BRO) with a dedicated focus on Treasury Management, Payment Operations, and Digital Banking support. The ideal candidate will bring deep expertise in payment products and operational processes, including ACH, Wire Transfer, Check Processing, Lockbox, Merchant Services, Card Services, Digital Payments, Foreign Exchange (FX), and emerging payment platforms. The successful candidate will have demonstrated experience assessing operational, fraud, sanctions, compliance, regulatory, and customer risks while ensuring adherence to applicable banking regulations, payment network requirements, and enterprise risk standards. 

In this role, you will build and mature front-line governance and control capabilities across Treasury Management, Financial Institutions Group (FIG), Product and Digital Banking, and Payment Operations functions. You will be responsible for executing and sustaining core first-line risk programs, including Issue Management, Incident and Operational Loss Management, Change Risk Management, Risk and Control Self-Assessments (RCSA), control testing, risk metrics, and continuous monitoring oversight. The role also supports fraud risk management activities, operational resiliency initiatives, regulatory examinations, internal audits, and ad hoc risk assessments, ensuring timely issue resolution and effective remediation. 

Success in this role requires exceptional communication, influencing, and relationship-building skills, as the Business Risk Officer serves as a key liaison between the First Line of Defense, Second Line of Defense (Risk and Compliance), and Third Line of Defense (Audit). The ideal candidate can translate complex regulatory and risk concepts into actionable business guidance, challenge business decisions through a risk-based lens, and partner effectively with leaders across Treasury Management, Payments, Operations, and Digital Banking to maintain a strong and sustainable control environment. 

Salary Range

The salary range for this position is $81,700/yr - $165,100/yr plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities 

First Line Risk Advisory & Governance 

• Provide risk oversight for payment products and operational processes including ACH, Wire Transfer, Check Processing, Lockbox, Merchant Services, Card Services, Digital Payments, and emerging payment platforms.  

• Assess payment-related operational, fraud, sanctions, compliance, and customer risks while ensuring adherence to regulatory and network requirements. 

• Partner with Treasury Management Product, Sales, Implementation, Client Support, and Operations teams to identify and mitigate operational and regulatory risk. 

• Partner with Fraud Operations and business leaders to identify emerging fraud trends, payment fraud threats, account takeover risks, and scam-related exposures. 

• Influence risk-informed decision-making by balancing business objectives, customer outcomes, regulatory expectations, and control effectiveness. 

• Identify emerging risks across Treasury Management, Payment Operations, Financial Institutions Group (FIG), Product and Digital Banking, Merchant Services, Foreign Exchange (FX), and Fraud Operations 

• Serve as a member of the Payments Committee, establishing meeting agendas, facilitating risk discussions, escalating material concerns, and providing effective challenge to ensure appropriate governance of payment products, operational processes, and associated risks. 

Issue & Incident Management 

• Lead and oversee Issue Management activities, including identification, documentation, remediation planning, execution tracking, and validation. 

• Support Operational Loss and Incident Management, including root cause analysis, impact assessment, and control enhancement. 

• Ensure timely escalation and communication of issues and incidents to appropriate stakeholders. 

Change & Initiative Risk Management 

• Provide risk oversight for Change Initiatives, including process changes, product enhancements, and strategic initiatives. 

• Participate in change impact assessments to identify risks, control gaps, and mitigation strategies. 

• Partner with Technology, Operations, and Business teams to ensure changes are well‑controlled and sustainable. 

Risk Assessments & Controls 

• Lead and support Risk and Control Self‑Assessments (RCSA), control design testing, and ongoing control effectiveness monitoring. 

• Perform ad hoc risk assessments for new activities, vendor relationships, regulatory changes, or emerging risk scenarios. 

• Use influential communication to resolve conflicts and guide teams toward risk‑aligned, customer‑centric solutions.

Risk Metrics & Continuous Monitoring 

• Develop and maintain risk metrics, dashboards, and KRIs to support continuous monitoring. 

• Perform monitoring to identify trends in payment operations, treasury management services, fraud activity, customer complaints, operational losses, reputational indicators, and control health. 

• Analyze trends, identify emerging risks, and recommend actions to strengthen the control environment. 

• Monitor evolving payment, treasury management, fraud, artificial intelligence, data privacy, and operational risk trends to identify emerging risks and control implications. 

• Partner with business leaders to mitigate risks surfaced through metrics and oversight activities. 

Compliance & Examination Management 

• Coordinate and support regulatory examinations and internal audits involving Treasury Management, Payment Operations, Fraud Operations, and Digital Banking activities, including matters related to NACHA Operating Rules, Regulation E, Regulation CC, OFAC, BSA/AML requirements, FFIEC guidance, and payment network operating rules. 

• Coordinate deliverables and act as liaison between business teams and control partners. 

• Support SOX, model governance, and other internal review processes as appropriate. 

Collaboration & Communication 

• Act as a strong connector between the First Line of Defense, Second Line of Defense (Risk/Compliance), and Third Line of Defense (Audit). 

• Translate regulatory and risk expectations into clear, actionable business guidance. 

• Communicate effectively with stakeholders at all levels, including senior leadership. 

• Drive implementation and execution of First Line risk programs including Third-party Risk, Operational Risk (RCSA), Regulatory Affairs, Business Resiliency, Corporate Governance, and Risk Appetite. 

Qualifications & Education Requirements 

• Bachelor’s or master’s degree in Business Management, Operations, Finance, or related field. 

• 10+ years of experience in financial services risk management, operational risk, treasury management, payment operations, banking operations, audit, or compliance, with demonstrated expertise supporting payments, treasury services, commercial banking, or deposit operations. 

• Experience executing and governing First Line Risk programs, including RCSA, Issue Management, Operational Loss Management, Change Risk Management, Control Testing, Risk Metrics, and Third-Party Risk Management. 

• Experience supporting ACH, Wire, Merchant Services, Treasury Management, Card Services, Digital Banking, Fraud Operations, or Deposit Operations strongly preferred. 

• 5+ years of leadership experience, including direct people leadership and/or leading cross-functional teams. 

• Strong working knowledge of banking regulations, payment industry standards, and risk frameworks, including NACHA Operating Rules, Regulation E, Regulation CC, OFAC, BSA/AML requirements, FFIEC guidance, and payment network operating rules. 

• Exceptional leadership, communication, and relationship management skills. 

• Proven ability to collaborate across diverse stakeholders and geographic regions. 

• Strategic, analytical thinker with strong execution discipline. 

• Highly organized project manager adept at navigating fast paced environments. 

• Innovative, adaptable, and comfortable influencing at senior levels. 

This position may be filled at a different level depending on the candidate’s qualifications and relevant experience. Factors may include but are not limited to: previous experience, depth and breath of previous or current institution size- the same role for many years or a variety of roles in the same space over a number of years, skills, knowledge, previous performance and success factors, education/certification. 

Key Measures of Success/Key Deliverables: 

• Timely completion of risk framework implementations 

• Reduction in residual risk in assigned segment 

• Increase in control effectiveness for assigned segment activities 

  Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.  

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.  

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position 

Our culture is firmly rooted in our core values.  

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.   

We are Old National Bank. Join our team!