The Product Consultant: Receivables serves as the product solutions architect for services used by Commercial clients to collect payments. As a receivables subject matter expert, this role is primarily responsible for advancing and prioritizing new sales opportunities through direct client engagement. The Product Consultant represents the bank’s Receivables solution set while actively listening for opportunities to support clients with ONB’s full suite of Treasury Management (TM) products and services.
This position is responsible for setting pricing strategy on a per‑opportunity basis for Receivables solutions and works in close collaboration with Sales, Product Management, Implementation, and Service partners to drive profitable growth for the bank.
Salary Range
The salary range for this position is $79,400 - $156,000 per year plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Technical Sales Leadership
- Supports the sales team by providing technical expertise during the sales consultation process, including leading and participating in client calls, demonstrations (demos), and meetings as needed.
- Maintains deep expertise in Receivables capabilities and related functionality.
- Serves as the subject matter expert for complex Receivables solutions and implementations.
- Demonstrates working knowledge of broader Treasury Management products and engages additional subject matter experts as appropriate.
- Develops and delivers product demonstrations and technical overviews tailored to client use cases and business needs.
- Partners with implementation and support teams to ensure a seamless transition from sales to delivery.
- Maintains awareness of competitive offerings and market trends to support effective sales positioning.
Product Delivery
- Analyzes the Treasury Management client portfolio to identify opportunities to increase Receivables adoption and utilization.
- Partners with Treasury Management Sales to propose and execute strategies that drive Receivables growth.
- Leverages internally developed and/or vendor tools to identify opportunities to expand Receivables success and usage.
- Supports cross‑sell and up-sell efforts by identifying complementary services that enhance client treasury management experience and value.
- Contributes client insights and utilization trends to product roadmap discussions by partnering with Product Management.
- Monitors client feedback and product performance, identifying patterns across clients and implementations to inform continuous improvement and rapid issue resolution.
- Demonstrates sound judgment, speed to action, and pragmatic problem‑solving in support of client implementations and ongoing service needs.
- Maintains strong communication channels with Product Management, IT Support, Operations to support escalation and feedback loops.
Profitability & Growth
- Drives deposit growth and retention through effective solutioning.
- Promotes adoption of high‑margin receivables services that contribute to overall Treasury Management profitability.
- Educates internal stakeholders on the financial and strategic value of Receivables solutions to foster alignment and broader adoption.
- Increased Receivables penetration and improved sales cycle efficiency
- Fewer post‑sale escalations through better upfront solutioning.
Key Competencies for Position
Delights Clients – Continuously seeks and applies knowledge leading to a best-in-class client experience.
- Passionately serves internal/external clients with excellence
- Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally
- Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team
- Nurtures client relationships by listening, prioritizing, and acting responsibly and timely to meet client needs, mitigate risk and add shareholder value
Makes Decisions & Solves Problems – Seeks deeper understanding and takes action
- Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency
- Collaborates and seeks to understand the root causes of problems
- Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time
- Takes action that is consistent with available facts, constraints and probable consequences
Compelling Communication – Openly, effectively and respectfully communicates with others
- Effectively and transparently shares information and ideas with others
- Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain
- Unites others towards common goal
- Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction
Qualifications and Education Requirements –
- Bachelor’s degree in Business, Finance, Communications, Computer Science or related field and/or HS diploma/GED with equivalent experience; advanced degree preferred.
- Certified Treasury Professional (CTP) certification preferred but not required
- 3+ years of experience in Product Management, Technical Operations, Customer Support or Technology strongly preferred
- Experience in financial services, ideally in Commercial products and services
- Ability to successfully partner with cross-functional teams made up of business line stakeholders, user experience, sales, technology, operations, customer service, risk management, legal/compliance, and data teams
- Great attention to detail, thoroughness, and soundness in written documentation as well as in the analytical review of data
- Experience successfully collaborating with others in a change driven environment
- Ability to influence and build relationships with business line partners, stakeholders, technology leadership, and external partners
- Anticipates, identifies, and articulates potential issues and opportunities and effectively responds
- Proven ability to manage processes improvement initiatives to optimize effectiveness and efficiencies --- identifying existing, enhancing for improvement, and implementing new processes
- Demonstrated ability to develop and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.
- Demonstrated ability to translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.
- Manage and optimize the end-to-end product development cycle to reduce overall fulfillment timeline and to ensure projects are completed on time and on budget.
- May develop training materials and perform training sessions, as needed, for internal team members as it relates to product management initiatives.
- Excellent organizational skills are required, including the capacity to effectively manage multiple tasks and priorities while consistently achieving desired outcomes.
- Demonstrated proficiency and efficacy as an end-to-end problem solver (defining problems, structuring, and building quantitative / qualitative analysis, etc.) to operationalize the business strategy effectively
- Best in class communication, storytelling, and presentation skills.
- Inspires others to personally contribute to the organization’s success and our client’s success for the long term.
Product Consultant roles may vary – this position may be filled at a different level depending on the candidate’s qualifications and relevant experience. Factors may include but are not limited to: previous Receivables experience, depth and breadth of previous or current institution size – the same role for many years or a variety of roles in the same space over a number of years, skills, knowledge, previous performance and success factors, proven ability to achieve targets year over year, education/certification, length of time in Treasury Management industry and Receivables similar growth to existing portfolios.
Qualifications and Education Requirements – Product Consultant
- Bachelor of Science preferred with preference given to technology, business and finance concentrations and/or or HS diploma/GED with equivalent experience
- Strong organizational and analytical skills required
- Excellent sales and communication skills
- 3+ Years of Experience in Treasury Management and/or Receivables strongly preferred
- Experience in customer support strongly preferred
Qualifications and Education Requirements – Senior Product Consultant
- Product Consultant requirements plus:
- 3+ Years of Experience in Treasury Management and/or Receivables required
- Demonstrated record of meeting targets and growing Receivables portfolios
- Progressive experience - larger scale, scope, clients, platforms - required
- Subject matter expert in Receivables with a clear understanding of integration and downstream impacts as well as levering available (and forward thinking) resources to maximize benefits
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
