Old National Bank has immediate opportunities for full-time Call Center Associates in Evansville, IN to provide prompt quality and courteous customer service to a diverse base of external and internal customers. Competitive compensation available based on experience.
The Associate responds to a variety of inbound customer inquiries via telephone while meeting our exceeding customer service quality and production standards. The Associate performs research to resolve issues, educates customers and promotes Old National’s products and services; identifying and offering new opportunities and solutions to meet customer needs as appropriate. The Associate is required to use and navigate multiple online computer applications with technical proficiency, maintain knowledge of financial/banking products and services and assist customers regarding these services and follow all company policies and procedures, regulatory and legal requirements in execution of the job duties.
Monday through Friday Starting shift of 10:30am to 7:00pm, with a Saturday rotation of 7am to 2pm. Shift changes available as tenure increases.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Talent Development Team Leader, VP, to fill a specific position.